WELCOME TO PROTEA METERING

YOUR UTILITY PARTNER OF CHOICE

Metering Excellence Through Technology.

Providing essential quality and encompassing utility management solutions under one roof.

WHAT WE DO

Established in 1997, Protea Metering is a market-leading utility company specialising in integrated utility management solutions and metering services for residential, commercial, and industrial properties. With our comprehensive in-house processes and tailor-made solutions, managing utilities has never been easier.

Innovation at the Forefront

We provide innovative, tailor-made systems equipped with cutting-edge technology to efficiently manage a wide range of utilities, including electricity, water, hot water, gas, generators, and solar. Our solutions are designed to address everyday utility challenges with turn-key solutions and nationwide coverage.

Experience, Passion, and Transparency

Backed by years of experience, we tackle utility management with expertise, passion, and a commitment to transparency. Our dedicated team of experts brings a wealth of knowledge and diverse skills to ensure exceptional service delivery. We take pride in our adaptability, embracing the evolving future of utility management.

Embracing Technology for Excellence

At Protea Metering, we leverage the latest technology and world-class meters across all aspects of our business. By staying at the forefront of technological advancements, we enhance the accuracy and efficiency of our services, ultimately benefiting our valued clients.

Advocating for Consumer Rights

Protea Metering is a proud founding member of ERASA, the Electricity Resellers Association. As an established body, ERASA is dedicated to safeguarding the rights of electricity consumers and resellers. Our association with ERASA underscores our commitment to ensuring fair and ethical practices in the utility industry.

OUR MISSION & VISION

Mission

Utilities are our passion. We are dedicated to delivering an exceptional and efficient experience to our clients by continuously pushing the boundaries of technology through innovative solutions. Our mission is to establish long-term relationships with our clients based on efficiency, promptness, and unwavering support and service. To ensure the highest quality service, we invest in continuous training and education for our team and clients alike.

Vision

We envision a future where our precious resources are managed optimally through the use of advanced technologies, solutions, and our wealth of experience. We are driven by the belief that it is our purpose to empower our team, customers, and community to collaborate closely and forge lasting relationships that contribute to a more sustainable tomorrow. By embracing a collaborative approach and joining forces, we have the power to shape a future that is vibrant and promising for future generations.

Metering solutions

Our customised metering solutions are designed to accurately measure various types of utilities.

Electricity

Water

Hot Water

Heat Pumps

Prepaid

Smart Metering

Gas

Generators

WIFI

Solar

Benefits to Managing Agents & Body Corporates:

We provide customised solutions offering a range of benefits, including:

Itemised Billing: Detailed billing statements for accurate tracking of consumption.
Consumption Data: Access to real-time and historical data on electricity usage.
Monthly Reports & Balancing: Regular reports and balancing statements for efficient financial management.
Council Payments: Assistance with managing and processing council payments.
Transparency: Clear and transparent communication regarding billing and metering.
Handling Resident Queries: Taking responsibility for addressing individual queries and concerns.
Training and Support: Comprehensive training and ongoing support for effective meter management.
Landlord Website: Access to a dedicated website for landlords to monitor and manage their properties.

As a company, we recognise the distinct needs of Managing Agents and Body Corporates, and we are dedicated to delivering solutions that optimise processes and improve overall efficiency.

Benefits to
End-Users:

We empower end-users to effectively manage their own consumption.

Itemised Billing: Clear and detailed billing statements for better understanding of usage and charges.
Consumption Accurate Readings: Reliable and precise meter readings for more accurate billing.
Monthly Quick & Easy Payment and Purchasing Options: Convenient and efficient payment methods and options for purchasing electricity credits.
Council Transparency: Transparent communication and access to information regarding billing and consumption.
Consumption Data: : Real-time and comprehensive data on consumption, including hourly, daily, weekly, and monthly breakdowns.
Historical Data: Access to historical consumption data for better tracking and analysis of usage patterns.
Resident Online Profile: An online profile for residents to monitor and manage their consumption and billing information. This platform is specifically designed for residents using smart metering technology.

We believe in empowering end-users with the necessary tools and information to make informed decisions and effectively manage their energy consumption.